Transmission

XMission's Company Journal

email

Improve sales and retention in 2 steps with “Send Later” in Zimbra

Recently, a company owner that uses our hosted Zimbra service asked me about tools her teams could use to improve sales and manage customer relationships more efficiently. After a few minutes of talking we realized that what she really needed was a way to follow up on sales and service messaging that would be quick, simple to use, […]

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Zimbra filter trick texts you when important emails arrive

Today’s XMission Zimbra power tip identifies how to text yourself when an important email arrives. It uses a simple Zimbra filter and only takes about five seconds to setup. Create the filter: Within your XMission hosted Zimbra webmail go to Preferences tab then Filters, and click on [New Filter] Inside the Edit Filter window you will name the filter with […]

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Zimbra Power Tip: Use Persona settings to easily manage emails and control costs

Today, we are going to discuss how to save time and money by using the Zimbra Persona setting to handle multiple account and domain aliases inside your webmail. Here is a question asked by one our XMission hosting customers: “We want to have separate accounts so that our craft business emails can show jane@craftydomain.com instead […]

5 Questions Customers Commonly Ask + Our Best Answers

When it comes to technical support, there seems to be a pattern in the questions that are asked on a daily basis. Even with all the training we provide for our customers there simply is not enough time in the day to train everyone. To help you out, we have composed the top five customer […]

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How XMission spam and virus filtering works.

Today I would like to go a little deeper than the typical “4 reasons” type articles I commonly post. As a pioneer of Internet services, XMission has been providing particularly amazing email services for 20 years. We are very good at it and dedicate a tremendous amount of resources to keeping our customers’ in-boxes free […]

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Now serving up Zimbra 6.0.4 email and collaboration suite!

You likely noticed something a bit different about your Zimbra email and collaboration tools. That is the new Zimbra 6.0.4! XMission’s Hosted Email users receive the following new features and benefits: Tabbed email compose – This is one of our favorites here at XMission. Compose a new email, and then create or search for a […]

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Everyone Likes a Free Email Client

Like many of you, I’m the front line tech support for most of my family and friends. This means I get questions like: “What is html,” “Why isn’t my password working,” and “Do I need a database?” Well, I have a new tool in my referral arsenal. Zimbra officially launched their Zimbra Desktop 1.0 client. […]

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Make your email easier – why IMAP rules!

For business and personal email needs there is no better solution that IMAP. Using IMAP will set you free! Let me explain… Back in the days of old, POP3 was the best way to handle your email with your desktop mail application. The problem with POP (Post Office Protocol) is that it downloads email to […]

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Zimbra Tip: Contacts and Address Book management

This week’s Zimbra Tip is about Contacts and Address Book management. These tips are easy to understand and implement. The great news is that these tips apply to all 3 service levels of the XMission Zimbra suite. Viewing Contacts in Address book To access Contacts, click on the Address Book pane in the web interface […]

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Zimbra Tip: Calendar Sharing

This week we will cover sharing Calendars using the www interface the Zimbra Collaboration Suite. Calendars and calendar sharing are available to XMission’s Standard and Premium Zimbra accounts. XMission’s Zimbra Suite makes it easy to share your calendar: simply right click on the calendar you want to share and click on “Share Calendar”. The “Share […]

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