Tips & Helpful Information
Offsite Backups: a key business continuity strategy
Off-site backups are like a daily exercise regimen. They’re both obviously a very good idea but in the abstract seem daunting to implement. Certainly an off-site backup solution will cost a lot, both up front and ongoing, right? Actually, it might not cost as much as you might expect. If your business has a somewhat [...]
Helping around the House: troubleshooting your family’s Internet connection
It seems in every household, whether it be family or roommates or the like, at least one person is likely to become designated as the “techie.” This person may know a ton about technology, or simply a bit more than the others, or also be just slightly less uncomfortable about making technical changes. All three [...]
501 Tech Club Salt Lake City Kickoff on Thursday, May 9
This Thursday, XMission, Third Sun Productions, and the Utah Nonprofits Association will launch the 501 Tech Club Salt Lake City – a local chapter of the Nonprofit Technology Network (NTEN). Our local 501 Tech Club will meet regularly to help Utah nonprofits find access to local resources, education, and networking opportunities in a relaxed setting. [...]
Fitness in the digital age or how #quantifiedself entered my world by my wrist.
Simply put, the great hairless ape is not meant to live at a desk in the seated position. The results of this indentured servitude to our qwerty keyboard master all whilst confined to cheap office outlet desk chairs means widening waistlines, poor posture, fatigue, and bad backs. About a decade ago a minor injury turned [...]
Does Your Organization Need SOC 1 or SOC 2?
What is SOC 1 (SSAE 16)? Not so many years ago, publicly traded businesses typically would conduct annual SAS 70 audits and feel content, knowing that an external auditor determined that their ducks were in a row. If they relied on a vendor in ways that might measurably affect their own internal controls over financial [...]
What is PCI Compliance and why should you care?
What is the PCI DSS? The Payment Card Industry Data Security Standard (PCI DSS) was developed by the PCI Security Standards Council many years ago to provide “an actionable framework for developing a robust account data security process – including preventing, detecting and reacting to security incidents.” While the credit card industry outlines policies and [...]
Yes, you can be two places at once. XMission Anywhere.
It was one of those moments. I had been waiting for an hour for a very important phone call. With every passing minute its arrival became more imminent. And while I was sitting at my desk going over notes and spread sheets one more time, what happened? An important client ran into my office, needing [...]
Troubleshooting for the Inexperienced Introvert
The following article is intended to be a fun introduction for the relatively uninitiated introverts out there who are reluctant, for whatever reason, to call technical support. First and foremost is the quintessential “restart” (which will be clarified further), some speed troubleshooting steps, and also an introduction for those unaware of our incredibly useful wiki. [...]
8 Easy Steps to Integrate Zimbra with MS Outlook 2013
Hot on the heels of the new Microsoft Outlook 2013 comes the barrage of support calls dealing with broken emails that go something like… “Help! I upgraded to Outlook 2013 and now my email is broken.” Our techs have you covered! In just minutes you will be good as new because in addition to providing awesome [...]
…and you’re root
A recent vulnerability in OS X, Linux, BSD, and many other systems allows some users to become root without a password. Luckily there are some ways you can protect yourself. The process: Run sudo -k, change the time to 01-01-1970, run sudo su, and you’re root. It’s so simple it can fit in a tweet. [...]